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Service and Parts Courses

AS04OL Introduction to Customer Service (AS04OL)


Description
This course will focus on the fundamentals of customer service. You’ll learn how customer service impacts a business, how to balance being personable and professional, and how to meet and exceed customer expectations. By the end of the course, you’ll have a solid foundation of customer service skills you can put into practice.
Content
  • Introduction to Customer Service
  • Introduction to Customer Service
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever